Dear valued customers,
To ease the financial burden of affected customers going through this challenging situation, the Bank will provide a comprehensive financial relief including moratorium up to six (6) months and Restructuring and Rescheduling (R&R) of financial facilities.
  • For Retail customers, please click here.
  • For Customers with Ar Rahnu Facility-i, click here for Notice on Ar Rahnu Facility-i and click here for General Frequently Asked Questions on Ar Rahnu Facility-i
  • Click here for Small-Medium Enterprises (SMEs) Frequently Asked Questions. For SME customers who wish to opt out from the automatic moratorium, please click here
  • For Corporate Banking customers, please click here
  • Click here for BNM FAQ for Measures to Assist Individuals, SMEs and Corporates Affected by COVID-19.

For SME’s and Corporate Clients, clients may e-mail or for further information.

Customers are also advised to #StaySafeAtHome and do their banking transactions using the Bank’s Retail Internet Banking platform at or call the Bank’s Contact Centre at 03-8230 2222.

Retail Internet Banking

Corporate Internet Banking

Contact Us

Call Centre
03-5522 3000

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