Individuals (New Fee and Charges)

Individuals (New Fee and Charges)

Intrabank Funds Transfer

No Items Channels
Internet banking Mobile banking ATM Over-the-counter (OTC)
1 Fees and Charges (RM per transaction) NIL N/A NIL NIL
2 Daily transaction limit (RM per day)
  1. Own Account Transfer - No limit
  2. 3rd party Transfer - RM50,000
N/A
  1. Own card Account Transfer - No limit
  2. 3rd party Transfer - RM3,000 combined limit with cash withdrawal
No limit (Subject to available fund)
3 Payment reference        
  (i) Availability of payers' names and payment references in beneficiaries' bank statement YES N/A NO YES
  (ii) Availability of beneficiaries' names and payment references in payers' bank statement YES N/A NO YES
4 Operating hours 24/7 N/A 24/7 Banking Hours*
    For all channels
5 Crediting time        
  (i) Monday - Friday Immediate N/A Immediate Immediate
  (ii) Non-business days Immediate N/A Immediate N/A
6 Refund time N/A N/A N/A N/A

*Banking Hours:
Peninsular Malaysia
9:15 am to 4:15 pm (Monday to Thursday)
9:15 am to 4:00 pm (Friday)

Kelantan & Terengganu
9:15 am to 4:15 pm (Sunday to Wednesday)
9:15 am to 4:00 pm (Thursday)

Sabah & Sarawak
9:00 am to 4:00 pm (Monday to Friday)

Interbank GIRO (IBG)

No Items Channels
Internet banking Mobile banking ATM Over-the-counter (OTC)*
1 Fees and Charges (RM per transaction) RM0.10 per transaction N/A RM0.10 per transaction RM 2.00 per transaction
2 Daily transaction limit (RM per day) RM 50,000 combined limit with IBFT N/A RM 50,000 Combined limit with IBFT RM1,000,000.00
3 Payment reference        
  (i) Availability of payers' names and payment references in beneficiaries' bank statement YES N/A YES YES
  (ii) Availability of beneficiaries' names and payment references in payers' bank statement YES N/A N/A YES
4 Future-dated payments YES N/A N/A NO
5 Operating hours 24/7 N/A 24/7 Banking Hours*

* FOC for senior citizens and the disabled persons (OTC Service Only)

Interbank Giro (IBG) Transaction Time)

    Internet Banking And Over-the-counter (OTC)
1 **Crediting time **Funds Received by Beneficiaries **Refund for Unsuccessful Transactions
  (i) Monday - Friday      
  Before 5.00am Same business day By 11.00am By 5.00 pm
  5.01am-8.00 am By 2.00pm By 8.20 pm
  8.01am-11.00am By 5.00pm By 11.00 pm
  11.01am-2.00pm By 8.20pm By 11.00 am, next business day
  2.01pm-5.00pm By 11.00pm
    After 5.00pm Next business day By 11.00am By 5.00 pm
  (ii) Non-Business Days (Saturday, Sunday and Federal Territory Public Holidays) Next business day By 11.00am By 5.00 pm
 
    ATM
2 **Crediting time **Funds Received by Beneficiaries **Refund for Unsuccessful Transactions
  (i) Monday - Friday      
  Before 4.00am Same business day By 11.00am By 5.00 pm
  4.01am-7.00 am By 2.00pm By 8.20 pm
  7.01am-10.00am By 5.00pm By 11.00 pm
  10.01am-1.00pm By 8.20pm By 11.00 am, next business day
  1.01pm-4.00pm By 11.00pm
    After 4.00pm Next business day By 11.00pm By 5.00 pm
  (ii) Non-Business Days (Saturday, Sunday and Federal Territory Public Holidays) Next business day By 11.00pm By 5.00 pm

**Under normal circumstances

Instant Interbank Funds Transfer (IBFT)

No Items Channels
Internet banking Mobile banking ATM
1 Fees and Charges (RM per transaction) RM0.01 – RM5,000 = free
RM5,001 – RM50,000 = RM0.50 per transaction
N/A RM0.01 – RM5,000 = free
RM5,001 – RM50,000 = RM0.50 per transaction
2 Daily transaction limit (RM per day) RM 50,000 combined limit with IBG N/A RM 50,000 combined limit with IBG
3 Payment reference      
(i) Availability of payers' names and payment references in beneficiaries' bank statement YES N/A YES
(ii) Availability of beneficiaries' names and payment references in payers' bank statement YES N/A YES
4 Operating hours 24/7 N/A 24/7
    For all channels
5 Crediting time      
  (i) Monday - Friday Immediate N/A Immediate
  (ii) Non-business days Immediate N/A Immediate
6 Refund time N/A N/A N/A

 

Rentas

No Items Channels
Internet banking Mobile banking Over-the-counter (OTC)
1 Fees and Charges (RM per transaction) N/A N/A RM 5.00 per transaction
2 Payment reference      
(i) Availability of payers' names and payment references in beneficiaries' bank statement N/A N/A YES
(ii) Availability of beneficiaries' names and payment references in N/A N/A YES
3 Operating hours N/A N/A Banking Hours*
    For all channels
4 Crediting time      
  (i) Monday - Friday N/A N/A RFI crediting time
  (ii) Non-business days N/A N/A N/A
5 Refund time N/A N/A Upon receipt from Recipient Bank

 

Other related fees/charges for online banking (internet and mobile banking)

No. Items RM
1 Other related charges  
  (i) Maintenance / subscription fee NIL
  (ii) Security tokens NIL
  (iii) Annual digital certificates NIL
  (iv) Salary payment / payroll NIL
  (v) Notification / SMS NIL
  (vi) Training NIL
2 Incentives and packages NIL

Retail Internet Banking

Corporate Internet Banking

Contact Us

Contact Centre
03-8230 2222

Tariff Charges insert_drive_file
Rates attach_money
Calculator phonelink_ring