AFFINISLAMIC - Contact Us

Contact Us

If you have any enquiries, comments, complaints or feedback, we would like to hear from you. Please complete our online feedback form. Alternatively, you may send us an email to yourvoice@affinbank.com.my. To expedite our response, we would appreciate it if you could furnish us with your full name, account number and / or IC number and contact number in your email to us.

We will endeavour to respond to your queries within 2 working days and complaints within 7 working days.

General Inquiries/ Complaint/ Feedback	Telephone	Operating Hours
Affin i-Will / Wasiat	03-8230 2222	Monday to Friday: 8:00 am - 12:00 am
Bancassurance	03-8230 2222	Monday to Friday: 8:00 am - 12:00 am
Bankcard	03-8230 2222	Monday to Sunday: 8:00 am - 12:00 am
Bankcard	03-2028 6262	After Office Hours
Credit Card/ Debit Card	AFFINBANK World MasterCard: 03-8230 2323 Other Credit Cards/ Debit Card: 03-8230 2222	Monday to Sunday: 8:00 am - 12:00 am
Credit Card/ Debit Card	03-2028 6300	After Office Hours
Contact Centre	03-8230 2222	Monday to Sunday: 8:00 am - 12:00 am
Contact Centre	Credit/Debit Card: 03-2028 6300 Bankcard: 03-2028 6262	After Office Hours
Customer Careline	1 800 88 3883 (During Office Hours)	Monday to Thursday: 8:45 am - 5:45 pm Friday: 8:45 am - 4:45 pm
General Line	03-2055 9000 (During Office Hours)
Trade Finance	03-2178 5000 (During Office Hours)
Unit Trust	03-8230 2222

Retail Internet Banking

Corporate Internet Banking

Contact Us

Contact Centre
03-8230 2222

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