News

Announcement


Change of AFFIN ISLAMIC BANK Contact Centre Telephone Number and Cessation of AFFIN ISLAMIC World Mastercard Facsimile (Fax) Number

Dear valued Cardmembers,

Please be informed that the following contact numbers will be changed or ceased effective from 28 February 2018:
a. Change of AFFIN ISLAMIC Contact Centre telephone number and AFFIN ISLAMIC World Mastercard Dedicated Line; and
b. Cessation of AFFIN ISLAMIC World Mastercard fax number.
 
Following are the existing and new contact numbers:
 
Cards Existing number New number
AFFIN ISLAMIC World Mastercard Dedicated Line
                                
Telephone number:
  1. 03-5517 9999 (daily operating hours from 8.45 a.m. to 5.45 p.m., including public holidays, except Friday from 8.45 a.m. to 4.45 p.m.); or
  2. 03-2028 6300 (after operating hours).
Telephone number:
03-8230 2323
                     
Fax number:
03-5510 0745
Fax number:
03-2026 1424
AFFIN ISLAMIC  Platinum Mastercard; AFFIN ISLAMIC Mastercard Gold;
AFFIN ISLAMIC Mastercard Classic;
AFFIN ISLAMIC Mastercard Basic
Telephone number:
  1. 03-5517 9999 03-5522 3000 (daily operating hours from 8.00 a.m. to 9.00 p.m., including public holidays); or
  2. 03-2028 6300 (after operating hours).
Telephone number:
03-8230 2222

Please call our AFFIN ISLAMIC Contact Centre telephone number and AFFIN ISLAMIC World Mastercard Dedicated Line and fax number for all inquiries related to AFFIN ISLAMIC Credit Cards. We look forward to improve our service level and serving you in the future.
 
Thank you for your kind attention and continuous support for our AFFIN ISLAMIC Credit Cards.
 
Thank you.
 
Cards Business Department
 

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